Two ways to permanently delete your VanTrack account and all associated data.
Your account is deleted instantly. Your inventory, jobs, photos, and bin labels are removed from our servers within 24 hours. This cannot be undone.
If you can't access the app, send us an email and we'll delete your account within 30 days (most requests are handled within 48 hours).
Email us at:
Include in your email:
When you delete your account, we permanently remove the following from our servers within 24 hours of the request:
For legal and accounting reasons, some records may be kept for up to 7 years (US tax law):
Your subscription will also be canceled. If you paid through Stripe and want to cancel separately (without deleting the account), use the Stripe customer portal accessible from inside the app under Account → Manage subscription.
Email hello@getvantrack.com with any questions about account deletion or data retention.